Our No-Quibble Guarantee

Shop in complete confidence with the GardenBird No-Quibble Guarantee

At GardenBird, we belive feeding birds should be simple and enjoyable, as well as beneficial and safe for wildlife.  That's why we carefully select every product to help your garden bird visitors thrive.

We want you to be completely satisfied when shopping with us.  If something isn’t quite right, we’ll always do our best to put it right quickly and fairly.

  • Not completely happy?  Simply contact us within 30 days and we’ll offer a refund or replacement
  • Item arrived damaged or faulty?  We’ll arrange a free collection and provide a replacement or full refund — your choice
  • Not quite what you expected?  We’ll work with you to resolve it quickly and fairly

Of course, this does not affect your statutory rights.

Our Promise To You

Trusted, Proven Quality
Every product is chosen with bird health and safety in mind, whilst also ensuring durability and performance

Designed for Real Gardens
Responsibly made and built to last. Our premium feeder range (£14.99+) includes a 2-year guarantee

Friendly, Reliable UK Support
Our knowledgeable team are ready to help you with advice and quick resolutions

Nature Comes First
Everything we sell is chosen to support wildlife and protect the environment

Simple, Hassle-Free Guarantee
Straightforward, fair, and designed around you

Every Order Includes

  • 30-Day Money-Back Guarantee
  • Next Working Day Delivery (subject to carrier availability)
  • 100% Natural Food Commitment – free from additives, pesticides, and fungicides
  • Free Delivery on Orders Over £25 (most UK postcodes)
  • Your Privacy, Protected – we never sell your details

How to Return Your Order

lease contact us as soon as possible on our Customer Services phone number on 01772 455000 from Mon-Fri: 8:30am - 5pm or by email to [email protected].  Our friendly team will guide you through everything you need.