Freephone: 0800 6444 322
(Mon-Fri, 9am-5pm)
  • How much will delivery cost?

    For orders with a value of more than £25, delivery is free, which includes Highlands & Islands and other 'out of areas' zones within the UK as specified by DHL. Orders below this minimum will be charged £3.99. 

  • Can I track my order?

    It is possible to track your order through DHL. Around 99% of all our goods are shipped through DHL, and in a small minority of cases a different courier may be used for unusually bulky items. Please click here to find your parcel.

  • Where do you deliver?

    We deliver to all parts of the UK, including the Highlands & Islands and other 'out of areas' zones within the UK; although there may be occasions, due to location, when some orders take a little longer than usual.


  • When will my bird food be delivered?

    We have a same-day despatch policy at GardenBird; even though we have a 24 hour courier and, in most cases, your goods will arrive next working day, there may be instances where orders can take between 48-72 hours to arrive. P&P is free over orders with a minimum value of £25.

    For further information, please see our delivery page.

  • If I order over the weekend, how long for delivery?

    If you order on a Saturday, you can expect delivery to be either on the next working day or very shortly afterwards. In most cases, deliveries do not occur on Sundays. 

  • Can I get my order more quickly?

    Unfortunately, we do not have an option for speedier delivery than at present. We do have a 24 hour courier service, and in most cases deliveries are made the following working day.

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